Privacy Policy

Privacy Policy

Kalixaa
A proprietary firm that governs “maitrishaadi.com” Matrimonial Platform

At “Kalixaa”, a proprietary firm that governs “maitrishaadi.com”, we value your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, share, and protect your personal information when you visit our website or use our services. By using our platform, you agree to the terms of this Policy.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect personal details such as:

  • Name
  • Age
  • Gender
  • Contact Information (phone number, email address)
  • Profile Pictures
  • Location (city, state, country)
  • Marital status and preferences

1.2 Sensitive Information

We may also collect sensitive information such as:

  • Religious and cultural preferences
  • Family background
  • Educational qualifications
  • Occupation and income information
  • Preferences for a matrimonial match

1.3 Payment Information

When you pay for premium services, we collect payment details such as your payment method (e.g., credit card information, UPI details). However, we do not store full payment details. Payment processing is handled through third-party payment processors.

1.4 Usage Information

We collect information about your interactions with our platform, including:

  • IP addresses
  • Browser type and version
  • Device type (mobile or desktop)
  • Geolocation (if enabled)
  • Pages visited on the platform

1.5 Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience. These technologies help us improve platform functionality, analyse trends, and track users’ movements to optimise our services.

2. How We Use Your Information

2.1 To Provide Services

We use your personal and profile information to match you with suitable partners, deliver the services you request, and improve your user experience.

2.2 To Communicate with You

We may use your contact details to send you updates, notifications about your account, and promotional offers (if opted-in). We may also communicate with you to resolve service-related queries.

2.3 To Improve Our Services

We analyse usage patterns and preferences to refine and enhance our platform and services.

2.4 For Legal and Compliance Purposes

We may use your information to comply with legal obligations, resolve disputes, enforce agreements, and protect the rights and safety of the platform and its users.

3. How We Share Your Information

3.1 With Other Users

Your profile information (name, age, gender, location, preferences, and photos) may be shared with other users. You control the visibility of your profile and what information is displayed publicly.

3.2 With Service Providers

We may share information with third-party service providers (e.g., payment processors, hosting providers) strictly for operational purposes. These providers are required to maintain confidentiality.

3.3 With Legal Authorities

We may disclose your data if required by law, regulation, or legal process to protect rights, property, and safety.

4. Data Security

4.1 Security Measures

We implement technical, physical, and administrative security measures, including encryption, secure payment gateways, and regular security audits.

4.2 Data Retention

Data is retained only as long as necessary for providing services and for compliance/legal purposes. Upon account closure, data is deleted or anonymized unless required by law.

4.3 Account Protection

You are responsible for maintaining the confidentiality of your login credentials. Contact our support immediately if you suspect unauthorized access.

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your data anytime by logging into your account.

5.2 Data Deletion

You can request deletion of your account and data by contacting customer support. Some data may be retained for legal or security purposes.

5.3 Opt-Out of Marketing Communications

You can opt out of promotional emails via the unsubscribe link or through your account settings.

5.4 Withdraw Consent

You may withdraw consent at any time. This will not affect any lawful data processing done before the withdrawal.

6. International Data Transfers

Your data may be processed and stored in countries outside your residence. By using our services, you consent to such transfers. We ensure your data is handled in accordance with this Privacy Policy.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy. Any changes will be posted on this page with an updated "Effective Date". Please review the policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or data practices, contact us at:
Email: [support@kalixaa.com]
Phone: +91-9974580125
Address: 18 - The Rock, Nr. Pratham IVY, Bhayli, Vadodara (Gujarat) – 391410, India

E-Agreement & Matrimonial Website Rules and Regulations

Matrimony is governed by applicable legal laws and terms to protect your privacy. The platform and its services are subject to the jurisdiction of the GUJARAT Courts only.

Any individual (or their family member) who creates a matrimonial profile on the platform for marriage-related purposes does so voluntarily by registering and submitting personal details.

Acceptance of Terms of Use Agreement

To use the Service, you must register as a member via the website, community sites, or mobile applications. “Maitrishaadi.com” is an intermediary as per Section 2(w) of the Information Technology Act, 2000.

This electronic contract represents a binding agreement. “Member” refers to any person who voluntarily submits information to the platform, either as a free or paid member. "User" refers to anyone using the site to promote their profile for matchmaking.

By using this platform, you agree to:

  • Submit personally identifiable information
  • Allow processing and display of your data
  • Accept communication from other users

If you object to data collection or processing, do not register. To withdraw consent, send a removal request from your registered email to support@kalixaa.com.

1. Eligibility

  1. You must be legally competent and of legal marriageable age (18+ for females, 21+ for males as per Indian law).
  2. You represent and warrant legal right and authority to enter into matrimony and use this platform.
  3. You intend to seek a life partner and not use the site for casual dating or commercial purposes.
  4. You acknowledge that match suggestions are based on your submitted preferences.
  5. We may share promotional offers with third parties after obtaining your prior consent.
  6. This Agreement is an electronic document under the IT Act, 2000 and does not require a physical or digital signature.

2. Terms and Conditions for Use

  1. You have registered a profile truthfully for yourself or a family member.
  2. Submitting false information is a legal offence.
  3. You will not misuse information from other profiles. If you do, you accept liability.
  4. You agree to abide by all terms and understand them.
  5. Copyrights and proprietary information are owned by the platform. Unauthorized copying or misuse will result in cancellation of your membership without refund and may result in legal action.
  6. You agree to indemnify the platform against all damages, claims, and legal costs arising from misuse of services.
  7. If you believe your copyright has been violated:
    • Provide a statement of good faith belief that the content used is unauthorized.
    • Include your name, address, phone, and email.
    • Describe the original copyrighted work.
    • Sign electronically or physically to affirm you're authorized to act on behalf of the copyright holder.
    • Affirm under penalty of perjury that the information is accurate.

3. Declaration

I hereby declare that the information provided in this matrimonial profile is true, accurate, and complete to the best of my knowledge. If any information is found to be false or concealed, I accept that legal action may be taken as per Indian law. This declaration is final, irrevocable, and not subject to cancellation or amendment.

4. Privacy and Data Protection

4.1 Personal Information

“Kalixaa”, a proprietary firm that governs “maitrishaadi.com”, is committed to protecting your data. Please refer to our Privacy Policy for details.

4.2 User Consent

By using our services, you consent to data collection and processing in line with our Privacy Policy.

5. Profile Verification

5.1 Accuracy of Information

You are responsible for accurate and complete profile information. Verification does not ensure compatibility.

5.2 Verification Services

Phone and photo verification may be offered to help confirm profile authenticity.

6. Limitation of Liability

6.1 No Warranty

We provide services "as is" without guarantees of uninterrupted or error-free performance.

6.2 Liability Limitation

Our liability is limited to the fees paid for services. We are not liable for indirect or consequential damages.

7. Termination of Services

7.1 Platform Termination

We reserve the right to suspend or terminate accounts that violate the terms.

7.2 User Termination

You may request account deletion via customer support. This will result in loss of access to services and stored data.

8. Changes to Terms and Conditions

We may update these terms. Continued use after changes signifies your acceptance of the revised terms.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of Gujarat, India.

9.2 Arbitration

Disputes will be settled through binding arbitration under the Arbitration and Conciliation Act, 1996. Venue: Gujarat. Language: English.

Place: Vadodara, Gujarat, Jan-26

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